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Answer phones, Greet and log in patients arriving in the office

Help patients with their needs and help them solve their healthcare related problems

Monitor and manage patient flow and patient wait times; report issues and request assistance

Facilitate prescription processing

Inventory and order medical, office supplies and minor equipment

Clean and sterilize instruments, dispose of contaminated supplies

Give injections

Change dressings

Report and resolve computer issues with information systems support vendor and/or internal resource staff

Prepare patient for examination

Receive patients

Take Vitals and Review Medications

Make Appointments

Request, track and follow up on Authorization Requests

Perform eligibility verifications by phone and internet; assess results

Collect copayments and coinsurance

Maintain medical records, paper and electronic

Monitor distribute and act on incoming faxes, including referrals and other items

Respond to and complete physician requests

Process referrals from and to other physicians

Prepare correspondence

Enter data in Electronic Health Record (EHR) to meet Center for Medicare Services’s (CMS) Meaningful Use requirements

Perform all other tasks as needed or assigned